TEXTS Founder Highlights Human-Centered AI & IoT at LogiSYM Malaysia Platinum 2025
On 27 August, 2025, leaders and innovators from across Asia gathered in Kuala Lumpur for LogiSYM Malaysia Platinum 2025 — a landmark round table focused on reshaping the future of supply chains.
For more than 15 years, LogiSYM has brought together shippers, manufacturers, 3PLs, forwarders, educators, and solution providers to exchange ideas and co-create solutions. The Platinum series is an industry-first, invitation-only initiative designed to drive high-level dialogue on the most pressing issues facing logistics.
This year’s Malaysia edition spotlighted themes of digitalisation, resilience, and sustainability — offering senior supply chain professionals fresh insights into building agile, tech-driven networks without losing sight of the human element.
Spotlight on TEXTS Founder: Rosalie Panares
One of the most anticipated sessions came from Rosalie Panares, Founder of TEXTS, who delivered her keynote on:
“The Intelligence Layer: How AI & IoT Are Reshaping Global Logistics Without Replacing the Human Core.”
Rosalie underscored a vital truth: while AI can optimise routes and IoT can track parcels, only humans can build trust and relationships. She emphasized that technology must amplify people — not replace them — ensuring that efficiencies generated by AI and IoT flow back into:
- Fair rewards for frontline teams
- Lower costs for merchants and consumers
- Stronger loyalty through fairness and transparency
Her message was clear: logistics can be profitable, but compassionate.
A Gathering of Supply Chain Leaders
The event brought together an engaged audience of senior professionals across industries, creating a space for meaningful dialogue and collaboration.
The packed session reflected the urgency and excitement around the role of AI and IoT in logistics — and the need to keep the human core at the heart of transformation.
Looking Ahead
As industries worldwide continue to digitise, the challenge is not just about speed and efficiency. It is about building fair, resilient systems that uplift workers, empower merchants, and deliver real value to consumers.
TEXTS’ vision, presented at LogiSYM, aligns with this challenge: an intelligence layer of logistics where AI = Brain, IoT = Senses, and Human = Heart.