Frequently Asked Questions
Sudden Illness On Transit
If the passenger’s condition is serious or life-threatening.
Reporting A Cancelled Ride
Collect all the relevant details about the canceled ride, including the date and time of the ride.
Technical Failure
Determine the extent and cause of the technical failure.
Loss of items
Listen to the person reporting the loss and express sympathy for their situation.
Prohibited Items
Make sure that the list of prohibited items is clearly communicated to employees.
Road / Traffic Status
Stay informed about road and traffic conditions in the areas where your business.
Apprehended
Verify the details of the situation and gather as much information as possible.
Vehicular Accident
If there are any injuries or medical emergencies, contact emergency services .
Vehicular Breakdown
If there is a driver in the vehicle, ensure their safety and well-being.
